About us

• vission & mission
• Organizing structure
• Communication
• stuffs

Notice/Order/Circular

• Notification/Circular
• Office order
• News bulletin
• Tender/Recruitment Notice

Policies and Publications

• Auditor Report
• Annual Report
• Training Calender
• WZPDCL News

Digital / e-services

• Postpaid Bill Payment Info
• EKPAY
• Online Complain Management
• Grievance Redress System

Budget and project

• Budget
• Purchase and budget implementation plan
• Report/Office OrderReport/Office Order
• Projects and Programmes

Annual Performance Agreement

• Circulars/Policies
• Agreements
• Agreement Structure
• APMS

National Purification Strategy

• National Sanitation Strategy Action Plan
• National Purification Strategy Award
• Ethics Committee and Focal Point
• Laws/Rules/Policies/Guidelines/Circulars/Notifications/Minutes

Complain Management

• Onik & Appellate Officer
• Action planning, monitoring and evaluation reports
• Complaints (online)

Commitment to provide service

• Commitment to provide service
• Focal Point / Monitoring Committee
• Action planning, monitoring and evaluation reports
• Evaluation Report

Information Rights

• Responsible Officer and Appellate Authority
• Action plan, application, appeal and complaint form
• Information Rights Reports
• আইন/বিধি/প্রজ্ঞাপন/নির্দেশিকা

form

• NOC FORM
• Leave application outside Bangladesh
• Information Request Form
• Police Verification Form

Prepaid Consumers Service

• BSECO Smart Prepayment Meter user manual
• Hexing Prepayment meter user manual
• Smart Inhe Meter operational Manual
• Policy on purchase of Pre-paid/Smart meters from open market.

Services

• Misc. Service through Online
• Service Guideline
• Citizen Charter
• Sebakunjo

Law and Rules

• Electricity Tariff-February-2024
• Electricity Tariff-2023 New
• Electricity Act - 2018
• Labour Law - 2015

Emergency Call

• Call 333
• Call Centres
• Help Desk
• Control Room Number

Portals

• Ministry Portals
• Directorate portal
• Divisional Portal
• Upazila Portals

Online New Connection